Return & Refund Policy（退换货政策）

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<h2 style="text-align: center;">Return & Refund Policy</h2>
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Thank you for shopping with Changsha Tonglian Trading Co., Ltd. We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
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<h3 style="margin-top: 30px;">1. Eligibility for Returns</h3>
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You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
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<h3 style="margin-top: 30px;">2. How to Initiate a Return</h3>
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To start a return, please contact our customer service at 1027083063@qq.com with your order number and reason for return. We will provide you with a return shipping address and instructions.
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<h3 style="margin-top: 30px;">3. Refund Process</h3>
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
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<h3 style="margin-top: 30px;">4. Shipping Costs</h3>
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Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or defective. If you receive a damaged or incorrect item, please contact us immediately, and we will arrange a replacement or full refund at no extra cost to you.
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<h3 style="margin-top: 30px;">5. Contact Us</h3>
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If you have any questions about our Return & Refund Policy, please contact our customer service team at 1027083063@qq.com.
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